Get in touch

Customer support

WhatsApp is the fastest channel — it's where our ongoing conversation with every subscriber already lives. If you are a subscriber, just reply to your existing chat and we will respond within business hours, usually faster.

For general questions, you can email us at maase.khana@gmail.com. Please allow up to two working days for a reply on email; WhatsApp is faster.

Support hours

Monday to Friday, 9:00 AM to 6:00 PM IST. We do not operate on Saturdays or Sundays, and messages received outside these hours will be addressed the next working day. Delivery-day issues during our lunch window (12:30–1:30 PM) are prioritised.

Grievance officer

In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the designated grievance officer for Maa Se is:

Neethu Kumari Yadav
Email: maase.khana@gmail.com
Grievances are acknowledged within 24 hours and resolved within 15 days.

Registered address

Maa Se
122, MEG Layout, B N Pura
Byandahalli, Bangalore North
Bangalore Urban, Karnataka — 560016
India

This is our registered address for correspondence only. We do not operate a walk-in storefront.